Return & Refund Policy

At The One, we want you to be completely satisfied with your purchase. If for any reason you are not happy, we’re here to help.

Exchanges

• We only replace items if they are defective, damaged, or the wrong item was sent.
• If you need an exchange, please contact us at info@houseoftheone.com.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please notify us within 48 hours with pictures, and we will arrange a replacement at no extra cost.

How to Initiate a Return

1. Contact us at info@houseoftheone.com with your order number.
2. Our team will guide you through the return process.
3. Ship the item to the address we provide.

Contact Us

For any questions about returns and refunds, reach out to us at:
📩 info@houseoftheone.com

📞 9600957771